Bespoke Digital Event Series


Tuesday, 4th August 2020
15:00-16:00 Singapore Standard Time (SST)

Topic: Designing Future-Ready Healthcare Facilities for Special Care

  • Technology drivers (telemedicine, digital check ins and other patient service points, etc.)
  • Design flexibility and adaptability for future hospital preparing for viral diseases
  • Design thinking for patient experience
  • Specialist care – How are above impacting facilities for aged care, emergency and infectious diseases control enters, etc.

*Registrations are subjected to organiser’s approval



Mr Zeyad Tuffaha
Hospital Design & Management Consultant, Jordan



Seow Kin Yong
Director, Facilities Development
SingHealth, Singapore



Hsien Chih Low
Senior Assistant Director
Alexandra Hospital, Singapore



Datuk Dr. Kuljit Singh
Medical Director, Prince Court Medical Center, President, Association Private Hospitals Malaysia (APHM), Malaysia


Tuesday, 4th August 2020
16:30 – 17:30 Singapore Standard Time

Topic: Novel Diseases and Health Insurance: Assessing the impact on Product, Pricing and Innovation

Uncertainty maybe is the only word that could describe the current situation. Do many experts find markets floating with doubt, and when will this outbreak likely to end? No exception for insurance companies, their business position is likely heavily impacted. It seems that our health insurance system is woefully inadequate to cope with coronavirus pandemic, or is it?

Julian Mengual, CEO, South East Asia & Regional Health Solutions, Cigna International Markets will discuss how the insurance industry is coping with covid-19 pandemic that has effectively formed an unprecedented crisis worldwide and what are the business future strategies to prepare for such a sudden outbreak.

Topic covered in the webinar:

  • Insights on Covid-19 coverage
  • Product developments highlights
  • Current situation and short term impact to the insurance market
  • How insurers mitigate the risk during this pandemic?
  • Changing premiums market
  • Q&A

*Registrations are subjected to organiser’s approval

The expert speaker: 


Julian Mengual
CEO, South East Asia & Regional Health Solutions, Cigna International Markets

Julian Mengual has been the CEO of Southeast Asia and Regional Health Solutions since January 2019. He has P&L responsibility and oversight of Australia, Hong Kong, Indonesia, Singapore and Thailand as well as his role as Asia Pacific Regional Health Solutions, Business Development and Distribution.

He is a growth orientated leader with a track record in building businesses and has been a CEO and Country Manager of Cigna Thailand in April 2015, a period in which Cigna Thailand has enjoyed strong growth and doubled sales.
Julian joined Cigna in February 2010 as the Telemarketing Director for the Health, Life & Accident division covering all international markets before expanding his role as the Head of Sales. He has also served in a number of roles in Cigna Indonesia, initially as the Chief Sales and Marketing Officer, before becoming the Deputy CEO and most recently holding the CEO title.

He has a degree in Economics and Politics from York University as well as a degree in Financial Services from the Manchester Institute of Science and Technology.

Digital Healthcare Webinar 

Thursday, 18th June 2020
10:00-11:00 Singapore Standard Time

Topic: Healthcare Automation: Challenges & Opportunities

Healthcare organizations, both payers and providers, have always focused on improving health, lowering cost, and providing better access to care for patients. Coupled with tremendous disruptions from technology and emerging crises like COVID-19, government, healthcare and life sciences must respond rapidly to these global challenges and work together to develop solutions.

To accelerate solutions, intelligent automation can scale organizational capabilities and support smart supply chains to meet the current crisis and facilitate faster vaccine development for future recurrences. With Robotic Process Automation (RPA), evidence-based care has never been easier: create now a highly secure, scalable, reliable Digital Workforce to access, process, and retrieve data to make better decisions for your patients.

The webinar provides an overview to some of the major trends and challenges reshaping healthcare today, along with the opportunities for automation.

Key Discussion Points:

  • Patient Intake and Inquiries: Robotic Process Automation (RPA) can help automate screening, self-registration, testing, and triage.
  • Command Center: RPA can automate the data exchange between your command center, internal and external stakeholders, and data sources to facilitate effective real-time collaboration.
  • Care Management: The admission of a COVID-19 patient can trigger automated protocols for airflow isolation rooms, medications, equipment, PPE, housekeeping.
  • Supply Chain: RPA can help track inventory levels of critical resources (i.e. masks, test kits, and more) and provide up to 60% expansion of staff capacity, as well as facilitate sharing of resources between organizations.

*Registrations are subjected to organiser’s approval

The expert speaker: 


Catherine Calarco
Sr. Director, Industry Strategy and Marketing for Life Sciences
Automation Anywhere

Sponsored By:

Digital Healthcare Webinar 

Thursday, 14th May 2020
16:00-17:00 Singapore Standard Time / 09:00-10:00 European Standard Time

Topic: COVID-19 and the NHS UK Response 

The webinar will look at how the COVID-19 pandemic is reshaping healthcare with technology, and specifically the response of the National Health System, UK. With a fundamental shift in HealthTech now imminent, key questions addressed will be what applications are proving useful, what are likely to see more investment, and how is the digital landscape for healthcare technology going to change.

During the webinar, you will be able to gain insights into:

    • Addressing global pandemic situation and the need for digital application to help prevent the spread
    • Digital applications in current COVID-19 clinical trials
    • What are government digital initiatives, and what market should drive
    • Remaining complexities and challenges in digital transformation in healthcare
    • Challenging traditional approaches to HealthTech
    • Empowering the patient
    • Q&A

The expert speaker: 


Prof. Sam Shah
Global Digital Health Adviser and NHS Clinician
FT 4th most influential BAME tech leader 2019 | Finalist 2019 Digital Leaders 100 

Dr. Sam Shah is a clinician and Director for Digital Development for NHS England. He has a background in primary healthcare, public health and research. His main focus is using digital technology to help improve access to health services; improve the patient and user experience; help with health system efficiency; and getting the best outcomes for patients. Sam has overseen the development of NHS 111 Online in England and currently leads on a number of initiatives that are designed to help patients connect to care and where possible take a digital first approach.